It seems to me that apologies are some of the most difficult forms of person to person verbal communications that we earthlings face. Either a person apologizes all the time, therein rendering any apology meaningless, or they never apologize. But never have I known or heard of anyone who could apologize exactly at the right time. When the two short words "I'm sorry" could have patched everything up. When those same words could save a life even.
For example: when one steps on another's toe, the appropriate response is to apologize.
When one steps on another's heart, the appropriate response is not to apologize, because there are some things "sorry" just can't fix. At these times, it is best to offer ourselves in our entirety, to risk the rejection and shunning from the one whom we have hurt, and in doing so, our actions will prove us sorry... or not.
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